In 2021, the Department of Family and Community Medicine added a Coaching Program to our new faculty onboarding approach. Each new faculty is assigned a designated coach from among experienced faculty. Over the course of 6 months, 15 hours of dedicated coaching time is blocked set aside for 1:1 coaching sessions. There is a short list of topics that are expected to be covered during these sessions. Most of the time is unstructured so that the new faculty can set the agenda to cover topics they perceive they need help with. This program has proven very successful and popular with new faculty.
Career evolution and leadership development for physicians whose work is primarily clinical is a particular challenge for leaders. This is true across the entire career trajectory, but is particularly true for early and mid-career clinician-leaders. Without intentional guidance and support, many of these leaders will experiences professional dissatisfaction and even professional burnout. This "Innovation Showcase" will highlight a coach-based program in our department called the "Professional Fulfillment Process" designed to support these physicians and provide them a roadmap for the next stages of their careers.
Dr. Sean P. Haley, MD MPH, was born and raised in Syracuse, New York. He completed his undergraduate degree at Syracuse University and completed a dual MD/MPH program at SUNY Upstate Medical University and Syracuse University. During this time, he also helped start and run a not for... Read More →
Thursday February 20, 2025 9:45am - 10:05am CST
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Dr. Anne Nofziger is an Associate Professor of Family Medicine at the University of Rochester School of Medicine and Dentistry in Rochester, NY. Current roles include Associate Chair in the department of Family Medicine, Associate Dean for Advising in the medical school, and Director... Read More →
Thursday February 20, 2025 10:05am - 10:25am CST
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Novneet Sahu is an assistant professor of emergency medicine and family medicine at New Jersey Medical School, and he practices emergency and family medicine in Newark, New Jersey. Sahu’s work focuses on clinical care, education, and health development in low-resource environments... Read More →
Thursday February 20, 2025 10:25am - 10:45am CST
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This project began in planning phase in 2020. A team of clinicians, nurses, practice managers, directors, health IT experts, and data analysts aim to strategically increase staff support in clinics to achieve improved measures of practice performance. We calculated a positive return on investment and received approval from the health system for 3 pilot locations. The project “went live” in February 2023 in one family medicine clinic, one internal medicine clinic, and one pediatric clinic. We identified the following initiatives: increasing RN-led Medicare Wellness Visits, reducing appointment no show rates, increasing Transitional Care Management services, performing on quality measures. We also measure and monitor patient experience, care team function and satisfaction, access measures, productivity, patient portal utilization, and contribution margin via a dashboard created specifically for this project. Recognizing contribution margin as a key performance indicator, we partnered with a team member from business intelligence to build a new dashboard for volume and performance metrics. As of 10/30/24, we demonstrate pre-pilot net revenue per month of $499,073 and post-pilot net revenue per month of $548,733. Contribution margin per visit improved from negative $7 pre-pilot to positive $10 post-pilot. Our pilot was deemed successful and is now termed a project with spread to two additional family medicine clinic locations in July 2024.
The FM Department at the Zucker School of Medicine at Hofstra/Northwell created a GME POCUS program for the residents at the residency programs in the form of electives and a 12 week track (both ambulatory and inpatient). Simultaneously, the medical school had a UME curriculum for the students in POCUS starting from their first year. Upon the students entering the hospitals with their devices and entering residency programs, there was a need for credentialling of these individuals as well as the need for faculty to have the skills for oversight of new trainees. As such a standardized CME program was created along with delineation of privileges and credentialing guidelines.
